Pricing
Priced by parcel volume, not by seat — your value grows with your volume. Annual billing saves 15%; overage is billed at $0.05 per parcel. We configure the right plan with you during your demo.
For growing DTC brands feeling the manual tracking pain for the first time.
- Aging order detection
- Batch tracking via carrier APIs
- Exception triage & scoring
- Email & Slack alerts
- Shopify integration
- 2 carrier connections
The primary plan for mid-market DTC brands with a dedicated ops team.
- Everything in Starter
- Automated carrier outreach drafting
- Claim evidence assembly
- Automated claim filing
- Gorgias & Zendesk sync
- Commercial invoice generator
- Cross-border customs triage
- Unlimited carrier connections
- ROI recovery dashboard
For high-volume brands that need enterprise-grade reliability and support.
- Everything in Core
- Custom SLA rules per carrier
- Dedicated onboarding manager
- Priority support · SLA
- Custom claim templates
- API access
A brand on the Core plan recovering just seven lost parcels a month at a $200 average order value is already cash-positive on day one.$1,400 recovered · $1,299 plan · net positive before the first invoice arrives.
How is pricing calculated?
By monthly parcel volume, not by seat — so the whole ops team can use Veztra without per-user fees. Pick the tier that fits your volume; overage is billed at $0.05 per parcel.
How long does integration take?
Most teams are live in under 30 minutes. You start with a CSV of your daily manifest, then connect Shopify, your carriers, and your helpdesk as you go.
What happens if we exceed our parcel limit?
Nothing breaks. Overage is billed at $0.05 per parcel, and we'll flag when moving up a tier would cost you less.
Which carriers do you support?
FedEx, UPS, USPS, and DHL today via direct carrier APIs. CSV upload covers anything else while we add connectors. We confirm your exact carriers during the demo.
Is our order and customer data secure?
Yes. Every row is scoped to your workspace, the AI drafts but never sends without human approval, and every action is written to an audit trail.
Can we cancel any time?
Yes. Plans are month-to-month unless you opt into annual billing for the 15% discount. No cancellation fees.